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Privacy Policy



This Notice explains privacy practices under the Health Insurance Portability and Accountability Act (“HIPAA”). Information about treatment for Substance Use Disorder (“SUD”) is covered by another law and its regulations (called “Part 2”), which give more protection. If Part 2 is applicable to your treatment, your information will be held according to the stronger Part 2 standards.

This Notice describes how under HIPAA we may use and disclose your Protected Health Information (other than information about Substance Use Disorder) to carry out treatment, payment or health care operations, and for other purposes that are permitted or required by law.

“Protected Health Information” is information about you that identifies you and that relates to your past, present or future physical or mental health or condition, the provision of healthcare services, or the past, present or future payment for healthcare services for you.

Our Privacy Commitment to You: We care about your privacy. The information we collect about you is private. Only people who have both the need and the legal right may see your information. Unless you give us permission in writing, we will only disclose information for the purpose of treatment, payment, business operations or when we are required or permitted to do so by law. Under both HIPAA and Part 2, we will disclose only the information necessary to accomplish the purpose of the disclosure.

Treatment: We will use and disclose your Protected Health Information to provide health care and any related services. We may disclose your Protected Health Information among our clinicians and other staff who work for Harbor House, Inc., to coordinate and manage your healthcare and related services.

Payment: We may use and disclose information so that the care you get can be properly billed and paid for. For example, we may disclose your Protected Health Information to determine eligibility or coverage for health insurance; to review your services to determine if they are medically necessary; to review your services for the purpose of ensuring appropriateness of your care or to justify the charges for your care.

Business Operations: We may need to use and disclose information for our business operations. These uses and disclosures are necessary to run our organization and make sure that our customers receive quality care. Examples of such releases would be quality assessment and improvement, licensing, accreditation, business planning and development and general administrative activities.

For more information on your health information privacy and security rights, or on the HIPAA Privacy and Security Rules, please contact Cindy Stokes at cstokes@recoveryhhi.org .

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Time For Change


We are committed to the health and safety of our team and clients. With COVID-19 officially listed as a pandemic by the World Health Organization (WHO), and with so much yet to understand, we wanted to take a moment to let you know the extraordinary and proactive steps we are taking to ensure our organization's safety and to reduce the spread of the coronavirus.

1.) All of our staff working directly with clients are required to wear masks.

2.) Clients or anyone entering our facilities must wear masks.

3.) Residential staff are required to wear face shields.

4.) We are providing both mask and shields.

Harbor House's Contagious Viruses Protocol